[ B.B.A. ]  Bachelor of Business Administration Syllabus

 

Programme of Study

1.         Objective

BBA programme of M.D.S. University, Ajmer shall be a three-year programme designed to create junior and middle level managers for the corporate. BBA graduates shall also be available for placement with small and mid sized firms. BBA graduates shall also be eligible for graduating into higher degree of learning. The BBA level education should also prepare learner to take up self employment in a chosen area of expertise.

2.         Programme

BBA programmed is designed as a six-semester programme over three year period. In case the semester scheme is not implemented semesters I and II would be equivalent to BBA I, semester III and IV be equivalent to BBA II and semester V and VI be BBA III.

3.         Eligibility

  1. Candidate seeking admission to BBA programme shall have passed standard

XII(10+2) of Rajasthan Board of Secondary Education or from any board of education in India or aboard recognized equivalent there to in any discipline  (Science, Arts or Commerce) with at least 50% marks (45% for SC/ST) marks in aggregate.

  1. Candidates who have or are going to appear class 12 examination may apply for

admission to BBA program for the coming academic session. Admission of such candidates shall remain provisional until August 1 of that year, and if she/he fails to submit her/his marks sheet showing that she/he has passed class XII examination with at least 50% marks, in aggregate, her/his admission  shall stand cancelled.

4.         Admission

Admission procedure to BBA programme shall be determined by university. Institute/department/college offering admission to BBA programme must specify at the time of admissions the electives they would be offering to admit students during sixth semester. A Institute/department/college shall offer BBA programme specializing in any one group. A second group will be allowed only if the number of students is more than 30. A third group would be allowed if the number of students is more than 60, and so on.

5.         Examination

  • There shall be an examination at the end of each semester/year as determined by the university.’
  • Every prescribed course shall carry a total of 100 marks. There shall be 70 marks for term end examination and 30 marks for internal examinations until and unless indicate otherwise.
  • Internal examination shall consist of three evenly paced internal examinations. Twos best scores shall be added to obtain the total of internal scores.
  • Summer training and comprehensive viva-voce will carry 100 marks; 50marks for training project – 25 for report and 25 for presentations awarded internally.  Viva-voce shall be of 50 marks.
  • Term and examination shall comprise of seven questions covering entire syllabus of the course.  Students will have a choice of answering any 5 questions.
  • To pass a semester/year a student shall have to score 40 % marks in each course and also 50 % marks in aggregate.
  • A student will be Allowed to Keep Term (ATKT) to next semester/year if he obtains 50% marks in aggregate and ails in not more than 40% courses (2 in case of semester and 4 in case of yearly exam).  A student can hold at most 40% ATKT at any point of time.
  • A student can move to V semester/ III year only if she/he passes all I year papers.
  • Wherever a student appears at an ATKT examination she/he will do so according to the syllabus at that time and fulfill the requirements of the course in force at that time.
  • Annual examination schemes shall be in vogue till the university decides in favor of semester scheme.

6.         Award of degree

Student shall be eligible for the award of BBA degree only if she/he fulfills the following conditions.

  • Passes all the six semester /three years as laid down above, as well as the viva-voce examination and also secures minimum prescribed pass marks in the summer training project.
  • Fulfills all the other requirements prescribed by the competent authority from time to time for satisfactory completion of each course of study in each of the three year.
  • Division of marks shall be awarded on the basis of aggregate/ three years examinations as follows.
    • First division                 60% and above
    • Second division                        50% percent and above and below 60%

7.         Attendance

Ordinance 144 and 145 related to minimum attendance and condition of shortage of attendance shall apply to BBA students.

8.         Course structure

Each semester shall have five courses. Each course is worth 40-50 hours on instruction. A student will have to opt for three course of any one optional group in the VI semester.

 


 

Course structure for BBA programme

                                                                        Semester I

            Course                                                Internal           External          Total

Bba101            Principles of business Management        30                    70                    100

Bba102            English Comprehension             30                    70                    100

Bba103            Business Mathematics                           30                    70                    100

Bba104            Basics of Accounting                            30                    70                    100

Bba105            Environmental Science and                    30                    70                    100

                        Management                                                                                         500

 

                                                                                    Semester II

Bba201            Organization Behaviour             30                    70                    100

Bba202            Business Statistics I                               30                    70                    100

Bba203            Computers for Management                  30                    70                    100

Bba204            Business Regulatory Framework           30                    70                    100

Bba205            Micro Economics                                 30                    70                    100

      108            Environmental Studies

                                                                                                                                    500

                                                                                    Semester III

Bba301            Macro Economics                                30                    70                    100

Bba302            Cost Accounting                                   30                    70                    100

Bba303            Business Statistics II                             30                    70                    100

Bba304            Functional Management                        30                    70                    100     

Bba305            Office Management                              30                    70                    100

                                                                                                                                    500

                                                                                    Semester IV

Bba401            Company Law                                      30                    70                    100

Bba402            Sales and Salesmanship                        30                    70                    100

Bba403            Purchase Management              30                    70                    100

Bba404            Industrial Management              30                    70                    100

Bba405            Business Regulatory Framework           30                    70                    100

                                                                                                                                    500

                                                                                    Semester V

Bba501            Computerized Financial Accounting       100                  -                       100

Bba502            Business Information System                 30                    70                    100

Bba503            Business Environment               30                    70                    100

Bba504            Environmental Science and                    30                    70                    100

                        Management

Bba505            Industrial Relations and Industrial          30                    70                    100

                        Law    

                                                                                                                                    500

                                                                                    Semester VI

Bba601            Elective 1                                             30                    70                    100

Bba602            Elective 2                                             30                    70                    100

Bba603            Elective 3                                             30                    70                    100

Bba604            Business Simulation                               100                  -                       100

Bba605            Summer Training and Viva-Voce                                                          100

                                                                                                                                    500

List of electives

A student must pick electives from one group only:

 

Group 1: Accounting

Group 3: Banking and Insurance

Bba6011

Business taxation

Bba6013

Indian baking System

Bba6021

Auditing

Bba6023

Insurance Management

Bba6031

Corporate Accounting

Bba6033

Commercial Bank Management

 

Group 2:TourismManagement

Group 4: E-business

Bba6012

Tourism Industry

Bba6014

Internet and WWW

Bba6022

Tourism products of India

Bba6024

Essentials of E-Commerce

Bba6032

Travel Agency and Tour Operations

Bba6034

Principles of E-Marketing

 

Group 5: International Business

Group 6: Hospitality

Bba6015

International business management

Bba6016

Food and Beverage Management

Bba6025

Export-Import Documentation

Bba6026

Accommodation operations Management

Bba6035

International business Environment

Bba6036

Hygiene & Nutrition

 

Group 7: Hospital Management

 

Bba6017

Health care and Hospital Management

 

 

Bba6027

Marketing of Hospital Services

 

 

Bba6037

Financial Management in Hospitals

 

 

 

 


Syllabus of BBA-BBA I Exam

Semester I

Bba101       Principle of Business Management

Unit 1          Introduction: Concept, nature, process, and significance of management; managerial roles (Mintzberg); Development of management thought: Classical and Neo-classical systems. Contingency approaches

Planning: Concept, process, and types. Decision making –concept and process; Bounded rationality; Management by Objectives.

Unit 2          Organizing: Concept, nature, process, and significance, Authority and responsibility relationships; Centralization and decentralization. Departmentation, Organization structure-forms and contingency factors, Motivation –concept and theories, Financial and non-financial incentives, Leadership-concept and leadership styles; Leadership theories.

Unit 3          Managerial Control; Concept and process; Effective control system: Techniques of control – traditional and modern. Management of Change: Concept, nature, and process of planned change; Resistance to change; Emerging horizons of management in a changing environment.

 Suggested Readings

 Koontz “O”  Donnell. Management., 8 TH Ed. International Student and  Weihrich Edition, Kogakusha, Tokyo

Newsman and Warrein. The process of Management concept behaviour and practice, Prentice Hall of India, New Delhi

Stoner, Management, Prentice Hall of India , New Delhi,1992

Y.K. Bhushan. Business Organization and management, Sultan Chand & Sons, New Delhi.

 


 

Bba102       English Comprehension

Unit 1          Short history/ background to the development of English language. The unit will concentrate on the development of English language of India.

Importance (Semantic and pragmatics) of correct, brief and simple language in comprehension,-Use of correct brief and simple language in writing titles slogans, texts, summaries etc. for business purposes .

Unit 2          English word and sequences formation. Word classes, sentence parts  and word order in English.

Unit 3          Concept of grammar, some features of English grammar like Models, Articles and Concordance etc. Total features of English language. Some common English language expression of legion, phonology etc. Expanding role of English in national and international business

Suggested Reading

To be suggested by the instructor.

 

Bba103       Business Mathematics

Unit 1          Calculus (Problems and theorems involving trigonometrical ratios are not to be done), differentiation; partial derivatives up to second order; homogeneity of functions and Euler`s theorem; Maxima and Minma; cases of one variable involving second or higher order derivatives; Integration as anti-derivative process; Standard forms; Methods of integration – by substitution, by parts and by use of partial functions.

Unit 2          Matrices and Determinants; Definition of a matrix, Types of matrices; Properties of determinants; Adjoint of a matrix, Concept of present value and amount of a sum, Types of annuities; present value and amount of an annuity, including the case of continuous compounding, value of simple loans and debentures; problems related to sinking funds.

 

Unit 3          Liner programming: formulation of LPP; Graphical method of solution; problems related to two variables including the case of mixed constraints; cases having no solution; multiple solutions, unbounded solutions and redundant constraints

Simplex method: solution of problems up to three variables, including cases of mixed constraints; Duality; Transportation problem.

Suggested Readings

            Allen R G D. Basic Mathematics; Macmillan, New Delhi

Dowling E T. mathematics for Economics: Schaum Series. Mcgraw Hill London

Loomba Paul , Linear Programming Tata MacGraw Hill , New Delhi

                        Soni R S, Business Mathematics; Pitamber Publishing House

Kapoor V K, Business Mathematics; Sultan Chand & Sons, Delhi

 

Bba104       Basic of Accounting

Unit 1          Meaning and Scope of Accounting; Need, development, and definition of accounting, Book-keeping and accounting; Disclosures; Branches of accounting; Objectives of accounting, Accounting Transactions; accounting Cycle; Journal; Rules of debit and credit Compound journal entry; Opening entry; Relationship between  journal and ledger; Rules regarding posting; Trial balance; Sub division of journal, Captial  and Revenue; Classification of expenditure; Classification of receipts

 

Unit 2          Accounting concepts of income; Accounting concepts and income measurement; expired cost and income measurement. Final accounts; Manufacturing account; Trading account; profits loss account; Balance sheet; Adjustment entries, Rectification of errors; Classification of errors; Location of errors; Rectification of errors; Suspense account; Effect on profit

Unit 3          Depreciation Provisions, and Reserves: Concept of depreciation; Causes of depreciation; Depreciation, depletion, amortization; Methods for providing depreciation; Depreciation of different assets; Depreciation of replacement cost; Depreciation policy; as per Accounting Standard: 4; Depreciation accounting; Provisions and reserves, Sectional Balancing System: Self balancing system, including rectification of errors, Accounts of Non-Trading Institutions, Accounting Principles; International accounting standard (only outlines); Accounting principles; Accounting standard in India.

Suggested Readings

To be suggested by the instructor

 

 

Bba105       Micro Economics

Unit 1          The meaning, scope and methods of micro-economics, Basic problems of an economy, Demand and supply, Elasticity of Demand: Concept and measurement of elasticity of demand; Price, Income and cross elasticities, Determinants of elasticity of demand ;Importance of elasticity of demand

Unit 2          Production function Analysis, Factors of production, laws of production. Stages of production, Concepts of cost and revenue Pricing decision: Pricing and output decision under perfect and imperfect competition, oligopoly and monopoly.

Unit 3          Theories of factor pricing: Wages, Rent, Profit and Interest, Break Even point Analysis, Demand forecasting

Suggested Readings

                        Koutsiyanis. Micro Economics.

                        Frank Robert H. Micro Economics and Behavior, McGraw Hill International Edition

                        Ahuja H.L. Micro Economics, Himalaya Publishing House New Delhi

                       

 

 

Semester II

Bba201       Organization behaviour

Unit 1          Understanding and Managing Individual behaviour – Personality, Perceptions, values, Attitudes, Learning

Unit 2          Work motivation, Leadership, Individual decision making and problem solving

Unit 3          Understanding and managing group processes – Interpersonal and group dynamics applications of emotional intelligence in organizations, communication, group decision making

Suggested Reading

                   Luthans, F, Organization Behaviour 7th ed., NY, McGraw Hill, 1995.

                   Robbins, S.P, Organization Behaviour 7th ed., New Delhi, Prentice Hall of India, 1996

 

Bba202       Business Statistics I

Unit 1          Introduction to Statistics: Definition, Functions of statistics, scope and importance of statistics limitations and distrust of statistics types of statistical methods, data Collection and Analysis, Types of data, primary and secondary, Methods of data collection, classification of data, characteristics of a graph, Types of graph and their merits and demerits.

Unit 2          Measures of Central Tendency: Meaning and definition, types of average, Median Mode, Arithmetic mean, Geometric mean, Harmonic mea, Advantage and disadvantage of an Average, Median, Mode, Comparative Study of different Averages, Measures of Dispersion and Skewness.

Unit 3          Measures of correlation and Regression: Meaning and definition of correlation, Uses of correlation, Types of correlation, problems of correlation. Meaning, definitions of regression difference between correlation and regression, Types of regression Analysis, Index Numbers, Time Series Analysis, Interpolation and extrapolation

Suggested Reading

                        Elhance D.H. Statistics Kitab Mahal

                   S.P. Gupta. Statistics, Sultan Chand & Sons.

Levin and Rubin. Statistics for management, Prentice Hall of India Ltd. New Delhi

 

Bba203       Computers of Management

Unit 1          Computer System. Types of Computers. Basic components of a computer system- Control Unit, ALU, Input/Output functions and Characteristics. Memory – RAM, ROM, EPROM, PROM and other types of memory.

Input devices- Keyboard, Mouse, Trackball, Joystick, Digitizing Tablet, Scanners, Digital Camera, MICR, OCR, OMR, Bar-code Reader, Voice Recognition, Light Pen. Touch Screen- Working Principles, Ares of use & characteristics

Output devices-monitors, characteristics and types of the monitor- digital, analog, size, resolution, refresh rate, interlaced/non interlaced, dot pitch, video slandered- VGA, SVGA, XGA, etc.

Windows concept, features, window structure, desktop, taskbar, start menu, my computer, recycle bin, windows accessories- Calculator, notepad, paint, WordPad, character map, windows explorer, creating folders and other explorer facilities, entertainment CD- player, DVD player, media player, sound recorder, volume control. Disk Operating System (DOS)

Introduction, history and versions of dos, Dos basics- physical structure of disk, Drive name, FAT, File & Directory Structure and naming rules, booting process, Dos system File.

Dos command, internal- Dir, MD, CD, RD, COPY, DEL, REN, VEL, DATE, TIME, CLS, PATH, TYPE etc. Introduction to Word Processing.

Unit 2          Introduction to MS word: features, Creating, saving and opening document in words, interface, tool bar, rulers, menus, Keyboard shortcut, editing a document: moving, scrolling a document, opening, multi document 

Windows, editing text-selecting, inserting, deleting, moving text, previewing, documents, printing document- print a document from the slandered toolbar print a document from the menu, shrinking a document to fit a page reduce the number of pages by one, formatting documents: paragraphs format, aliment text and paragraph, boarder and shading, headers and footers, multiple columns.

Advanced features of M S Word: Find & Replace, Checking the Grammar and spelling, Formatting via find and replace. Using the thesaurus, Using Auto correct, Auto Complete and Auto Text, Word count, Hyphenating, Mail Marge, Mailing labels Wizards and Templates, Handling Graphics, tables and charts, Converting a word document into various formats like- Rich Text format, word perfect, HTML etc.

Work sheet Basics, Creating worksheet, entering data into worksheet, heading information, data, text, dates, alphanumeric, saving and quitting worksheet, Toolbars and menus, Keyboard shortcuts, working with single and multiple workbook- coping, renaming, moving, adding and deleting, coping entries and moving between workbooks, working with formulas & cell referencing. Auto sum, coping formulas, Absolute & Relative addressing. Working with ranges –creating, editing and selecting ranges.

Unit 3          Formatting of Worksheet- Auto format, changing – alignment, character styles, column width, date format, borders and colors, currency sign. Previewing & printing worksheet – Page setting. Print titles, Adjusting margins. Page Break, headers and footers. Graphs charts – using wizards, various charts type, formatting grid lines & legends, previewing  & printing charts. Database creation, sorting, query and filtering a database. Functions – database, date and time, Maths. Statistical, Text and logical functions. Creating and Using macros. Multiple Worksheets – concepts, creating and using

Basics of M S Power point, Preparation of power point presentations.

Ms – Access: Introduction to RDBMS, Features of M S Access, Creating tables, validation rules, constraints, data types etc. Creating  Action & non – action queries, creating forms and sub forms, creating reports, creating macros.

Suggested Readings

Chien E, Chao- Introduction to Microcomputer and its application

            Davies P.J. :- Exploiting MS DOS

 

Bba204       Management Accounting

Unit 1          Meaning, Scope and limitation of management accounting, distinction financial accounting and management account and cost accounting role of management account in decision – making. Cost analysis: Absorption and variable costing, understanding about cost behaviour, fixed, variable, semi – variable cost.

Unit 2          Cost – volume profit analysis:  Concept of break even point, profit – volume relation, margin of safety, angle of incidence, BEP chart, profit graph.

Alternative choice decision relevant cost, programme cost, special offer, make or buy process, shutdown

Unit 3          Business Budget: concept and use budget in planning and control, types of budget, capital expenditure, budgeting and cash budget – forecasting profit and loss accounts and balance sheet. Variance analysis using standard costing system. Management reporting system: Reporting system in management types of report, qualities of reports, for top – management, middle management, lower level of management.

Suggested Readings

            Khan and Jain Managerial Accounting.

 

Bba205       Business communication

Unit 1          Business communication: Nature, scope, processing of role business communication, listening, qualities of a good listener essentials of good communication, factors affecting business. Relationship between communication morale productivity and objective.

Unit 2          Barriers of business communication and management of barriers, types of communication: formal – informal, interpersonal, intra personal, verbal; nonverbal; individual and group Communication network.

Unit 3          Communication Media: Individual oriented: Letters memo, reports, presentations, legal oriented; proposals, agreements, directives; organization oriented; manuals, forms, brochures, notices, Telecommunication, Negotiations.

Suggested Readings

Sharma R.C. and Mohan K. Business Report, Writing and Correspondence, Tata McGraw Hill New Delhi

Peance C.G Principle of Business Communications

 

 


 

BBA II Exam 2007

Semester III

Bba301       Macro Economics

Unit 1          Nature of macro economics, Basics of Macro Economics concepts, Macroeconomics policy objectives and their contradictory nature, Development and types of macroeconomics. Major schools of Macroeconomics, Fallacy of composition, Output and expenditure flow in a simple economy, The Basic concepts of National Income and its problems.

Unit 2          Classical model of determination of level of output, employment, price, rate of interest and wage rates and its criticism. Keynes model of determination of income, employment and rate of interest. Equilibrium of money market and commodity(real) market.

Unit 3          Nature and function of money, The demand and supply of Money, Theories of interest, Monetary and Fiscal Policy; Tolls and functioning and their role in Indian economy. Credit creation, Central Bank, functions, Basic concepts of Economic growth & development, Basic concepts of Trade Cycle, Basic concepts of Balance of payments.

Suggested Readings

                        Vaish M C, Macroeconomics, Vikas Publishing House Limited

 

 Bba302      Cost Accounting

Unit 1          Introduction: Nature and scope of cost accounting: Cost concepts and classification: Methods and techniques; Installation of costing system: Concept of cost audit. Accounting for Materials: Materials control: Concept and techniques; Pricing of materials issues: Treatment of materials losses.

Unit 2          Accounting for Labour. Labour cost control procedure; Labour turnover; Idle time and overtime: Methods of wage payment – time and piece rates; Incentive schemes, Accounting for overheads; Classification and departmentalization;  Absorption of overheads: Determination of overhead rates; Under and absorption, and its treatment

Unit 3          Cost Ascertainment; Unit costing; job batch and contract costing; Operating costing; Process costing – excluding inter-process profits, and joint and by – products, Cost Records; Integral and non Integral system; Reconciliation of cost and financial accounts.

Suggested Readings

                   Arora M N, Cost Accounting – Principles and Practice. Vikas New Delhi

                   Jain S P and Narang K L, Cost Accounting; Kalyani, New Delhi

 

 

Bba303       Business Statistics II

Unit 1          Introduction; Statistics as a subject; Descriptive Statistics – compared to Inferential Statistics; Types of data; Summation operation; Rules of Sigma operations, Analysis of Univariate Data; Construction of a frequency distribution; Concept of central tendency and dispersion – and their measures; partition values; Moments; Skewness and measures; Kurtosis and measures, Analysis of Bivariate Data; Linear regression and correlation

Unit 2          Index Number; Meaning types, and uses; Methods of constructing price and quantity indices(simple and aggregate); Tests of adequacy; Chain – base index numbers; Base shifting, splicing and deflating; Problems in constructing index numbers; Consumer price index, Analysis of Time Series; Causes of variations in time series data; Components of time series; Decomposition – Additive and multiplicative models; Determination of trend – Moving averages method and method of least squares(including linear second degree parabolic and exponential trend); Computation of seasonal indices by simple averages, ratio – to – trend, ratio – to – moving averages, and link relative methods

Unit 3          Forecasting and Methods; Forecasting – concept, types, and importance; General approach to forecasting; Methods of forecasting; Forecasting demand; Industry Vs Company sales forecasts; Factors affecting company sales, Theory of probability as a concept; The three approaches to defining probability; Bayes Theory: Expectation and variance of a random variable, Probability Distribution; Probability distribution as a concept; Binomial, Poisson and Normal distributions – their properties and parameters: Empirical distribution – generating: Applications to business

Suggested Readings

                        Hooda R P Statistics for Business and Economic: Macmillan, New Delhi

                    Levin and Rubin. Statistics for Management; Prentice – Hall of India, New Delhi

Bba304       Functional Management

Unit 1          Marketing and sales Management: marketing organization and administration, distribution, advertising and publicity, sales management, pricing theory.

Unit 2          Production and operations management: types of production, factory layout and location, production organization, materials handling automation.

Unit 3          Human resource management: manpower planning, recruitment, selection, induction and training, promotion and transfer, wage and salary administration, job restructuring.

Suggested Readings

                        Robert C Appleby,  Business Administration, Macmillan.

Bba305       Office Management

Unit 1          Office management: objectives, responsibility for office work, planning and organizing the office, centralization and decentralization, selection of office site, layout.

Unit 2          Organization and method, office machinery and equipment, communication, other office services, data processing system, the future offices, SOHO.

Unit 3          Human aspect of computer usage, security data protection and audit Management services, Electronic data interchange

Suggested Readings

                        To be suggested by the Listener

 

Semester IV

 

Bba401       Company Law

Unit 1          Corporate personality; Kinds of companies, Promotion on and incorporation of companies, Memorandum of Association; Articles of Association; Prospectus.

Unit 2          Shares; share capital; Member; Share capitals – transfer and transmission, Capital management – borrowing powers; Mortgages and charges, debentures, Directors – Managing Director, whole time director

Unit 3          Company meetings – kinds, quorum, voting, resolution, minutes, Majority powers and minority rights; Prevention of oppression and mismanagement, Winding up – kinds and conduct

Suggested Readings 

                        Ramaiya A, Guide to the Companies Act. Wadhwa & Co. Nagpur

Bagrial A K, Company Law, Vikas Publishing House, New Delhi

Bba402       Sales and Salesmanship

Unit 1          Meaning and scope of Sales Management – objectives of sales manager – sales as a function of marketing management – sales department organization – field organization of sales department, Theories of selling – Buyer Seller Dyads – AIDAS Theory, ‘Behavioral Equation’ Theory

Unit 2          Sales planning: Market potential, market identification – market indices sales forecasting – qualitative and quantitative methods – Work assignment to sales personal: Routing and scheduling of sales force objectives of sales quotas – types of quotas – quota setting and administration – concept, objectives and procedure of setting sales territories, Management of sales force.

                   Compensation – Controlling of sales force –controlling of expenses sales budgets – sales audit – Use of market research in sales management.

Unit 3          Sales Process: Preparation, prospecting, pre-approach, sales presentation, closing of sales – sales objections and obstacles – buyer dissonance – reducing buyer dissonance, Salesmanship; Determining Personal selling objectives – Formulation Sales policies, Structuring and determining the size if the sales force designing territories – fixing sales quotas and targets

Suggested Reading

                        Anderson R, Professional Personal Selling, Englewood Cliffs, New Jersey, Prentice, 1991.

Dalrymple D J Sales Management: Concept and Cases, New York, John Wiley, 1989

Bba403       Purchase Management

Unit 1          Role of purchasing and material management: Objectives and organization of MRP, Determination and description of purchasing quality

Unit 2          Process capability: purchasing research; vendor rating development, price Determination and negotiation, public purchasing. Contract Management: legal Aspects.

Unit 3          Warehousing Management: Classification and codification: material handling, traffic and transportation management

Suggested Readings

                        Ammer D S  Material Management and purchasing, Richard D Irwin

 

Bba404       Industrial Management

Unit 1          Industrial inputs

1.      Land: Industrial access, technology parks, SEZ etc., Role of government agencies in providing assistance, Location related decisions.

2.      Raw Material: General understanding about important properties and uses of ferrous and non – ferrous metals, plastics, rubbers, ceramics, timber and composites, Introduction to BIS publications.

3.      Energy: Basic concepts of power, Electricity – modes of generation, transmission and distribution, single phase and three phase supply, Petroleum based fuels, Introduction to prime movers like petroleum and diesel engines, steam turbines; Non conventional energy sources

4.      Machines: Introduction to basic machines, lathe, drilling machine, shaping, milling, planer, grinder, gear- cutting, forging, rolling and drawing, Introduction to basic joining process: welding, fastener etc.

5.      Material Handling: Brief introduction to pulley blocks, fixed cranes, mobile cranes, overhead traveling cranes, fork lifter, pallet rolls, conveyer belt and chains.

6.      Electric Motors: Types of AC and DC motors and their applications.

Unit 2                   Operations

Production: Concept of conversion, processes and value – chain, Types of production systems and relevant layouts, Concept of production planning, MRP I and MRP II, Production control relevant to various production systems

Unit 3         Supporting techniques: Concept of work study, work design and development of production standards, Concept of quality, fundamental treatment of SQC, TQM and ISO 9000, Overview of materials management – purchasing, storage, disposal and inventory control, Plant maintenance: breakdown and preventive maintenance, Industrial safety.

Suggested Reading

                       To be suggested by the instructor

 

Bba405      Business Regulatory Framework

Unit 1         Law of Contact(1872); Nature of contract; Classification; Offer and acceptance: Capacity of parties to contract; Free consent; Consideration; Legality of object; Agreement declared void; performance of contract: Discharge of contract; Remedies for breach of contract.

Unit 2         Special Contracts: Indemnity; Guarantee; Bailment and pledge; agency. Sales of Goods Act 1930; Formation of contracts of sale; Goods and heir classification, price; Conditions and warranties

Unit 3         Transfer of property in goods; Performance of the contract of sales; Unpaid seller and his rights, sale by auction; hire purchase agreement Negotiable Instrument Act 1986; Salient features; Definition of consumer; Grievance redressal machinery; Foreign Exchange Management Act 2000; Definitions and main provisions

Suggested Readings

                       To be suggested by the instructor.

 

 

BBA III Exam 2008

Semester V

 

Bba501      Computerized Financial Accounting

Unit 1         Business Accounting

                  Need & importance of computer based accounting. Objective of accounting, Basic concepts of accounting, Classification of Income & Expenditures, Types of Accounts and rules of Debit & Credit, Type of vouchers, Transaction of business, Trial Balance & final accounts (Trading, Profit & Loss and Balance Sheet), Depreciation Accounting, Adjustment entries, Display and reporting of accounting statements.

Unit 2         Inventory Management. Need and importance of Inventory management, Vouchers for Inventory transactions, Creating Groups, Categories, Unit of a Measures, Godown and Stock Items. Transaction of Inventory of a business, Display and reporting of Inventory statements.

Unit 3         Accounting with Inventory. Need and importance of updating inventory with accounting entries, Vouchers for combined entries, creation of stock and ledger items, precautions of inventory reports in different styles

Suggested Readings

                       To be suggested by the instructor

 

Bba502      Business Information System

Unit 1         Business information systems; basic concept, role, impact and characteristics of BIS, importance of BIS in managing various functions in organization and in managerial decision making, types of information system, personal and shared information systems.

Unit 2         Information quality, classification, value, organization and information. System concept, types of system, system control, system development

Unit 3         Technology of information systems, hardware and software resources. Database management systems, networks security aspects

Suggested Readings

                       Bruch and Grudnitsk. Information Systems – Theory & Practice

                  Jerme Kanter.  Management Information Systems.

 

Bba503      Business Environment

Unit 1         Indian business Environment: Concept, components and importance of Economic Trends (Overview); Income; saving and investment; Industry; Trade and balance of payments, money, finance; Prices

Unit 2         Problems of growth; Unemployment; Poverty; Regional imbalances; social injustice; inflation; Parallel economy; industrial sickness, Role of Government; Monetary and fiscal policy; Industrial policy; Industrial licensing; Privatization; Devaluation; Export- import Policy; Regulation of foreign investment; collaborations in the light of recent changes

Unit 3         The current five year plan; Major Policies; Resource allocation, International Environment; International trading environment(overview); Trends in world trade and the problems of developing countries Foreign trade and economic growth; International economic grouping International economic institutions – GATT, WTO, UNCTAD; World Bank, IMF,GSP, GSTP; Counter trade

Suggested Readings

                       To be suggested by the instructor

 

 

Bba504      Environmental Science and Management

Unit 1         The Multidisciplinary nature of environmental  studies definition, scope and importance, Need for public awareness

Natural Resources:

Renewable and non-renewable resources

Natural resources and associated problems

·        Forest resources: Use and over – exploitation, deforestation, Timber extraction mining, dams and their effects on forests and tribal people.

·        Water resources: Use and over – utilization of surface and groundwater, floods, drought, conflicts over water, dams – benefits and problems.

·        Mineral resources: Use and exploitation, environmental effects of extracting and using mineral resources.

·        Food Resources: World food problems, changes causes by agriculture and over grazing, effects of modern agriculture, fertilizer – pesticide problems, water logging, salinity, case studies.

·        Energy resources: Growing energy needs, renewal and non-renewable energy sources, use of alternative energy sources, case studies.

·        Land resources: lands as resource, land degradation man include landslides, Soil erosion and desertification.

Unit 2          Biodiversity and its conservation

                   Introduction – definition: Genetic, species and ecosystem diversity.

*           Bio-geographical Classification of India

*           Value of biodiversity: consumptive use, productive use, social, ethical, aesthetic and option values.

*           Biodiversity at global. National and local levels

*           India is a mega – university nation

*           Hot- spots of biodiversity. Threats to biodiversity: habitat loss, poaching of wildlife, man wildlife conflicts         

*           Endangered and endemic species of India

*           Conservation of biodiversity: In situ and Ex-Situ conservation biodiversity

Environmental Pollution

Definition

Causes, effects and control measures of-

a.                  Air pollution

b.                  Water pollution

c.                  Soil pollution

d.                  Marine pollution

e.                  Noise pollution

f.                    Thermal pollution

g.                  Nuclear pollution

 

Unit 3                   Social Issues and the environment:

*           Form unsustainable to sustainable development

*           Urban problems related to energy

*           Water conservation, rain water harvesting, watershed management

*           Resettlement and rehabilitation of people; its problems & concerns

*           Environmental ethics: Issues and possible solutions

*           Climate change, global warming, acid rain, ozone layer deep waste land reclamation

*           Consumerism and waste products.

Environmental protection Act.

*           (Prevention and control of pollution) Act

*           Pre life protection act

*           Past conservation act

Suggested Readings

Uberoi, N.K, Environmental management, Excel Books, New Delhi

Pandey, G.N, Environmental management, Vikas Publishing New Delhi.

 

Bba505       Industrial Relations and Industrial Law

Unit 1          Industrial Relations Perspectives; Industrial Relations and the Emerging Socio-economic Scenario; Industrial Relations and the State; Legal Framework of Relations, Role and Future of Trade Unions

Unit 2          Discipline and Grievance Management; Negotiation and collective Settlements, Participative Management and Go-ownership; Productive Bargaining and Gain Sharing “Employee Empowerment and Quality management: Industrial Relations and Technological Change, Industrial Relations Laws- Laws Relating to Industrial Disputes, Laws Relating to Discharge, Misconduct, Domestic Enquiry, Disciplinary Action.

Unit 3          Social Security Laws - laws relating to workmen’s compensation employees. State Insurance. Provident fund. Gratuity and Maternity relief; Wages and bonus Laws – the law of Minimum Wages. Payment of Wages. Payments of bonus , Laws Relating to working, Conditions – The Laws Relating to Factories. Establishment, and Contract Labour: Interpretations of Labour Laws their Working, and Implications for management. Union Workmen: The Economy and the Industry

Suggested Readings

Mamkoottam, K . Trade Unionism. Myth and Reality, New Delhi, Oxford University Press 1982.

Niland J R, etc. The Future of Industrial Relations, New Delhi 1994.

 

 

Semester VI

Electives

Group 1      Accounting

Bba6011     Business Taxation

Unit 1          Direct Tax Laws: A general study of the Income Tax Act 1961, special problems centering on the concept of assesses, registered firm. H.U.F. & companies

Unit 2          Problems covering heads of income and the provision governing computation of income under different heads of the Income Tax Act

Unit 3          Indirect Tax Laws: A general study, The Central Excise, including modified value added tax, CENVAT Rules 2004 and Implementation of Value Added Tax in India.

Suggested Readings

                        V.K. Singhania. Direct Tax Laws Taxman

                   Bhagwati Prasad, Income-Tax, Law and Practice. Willey Eastern

 

Bba6021     Auditing

Unit 1          Meaning and objects of auditing, Nature of Auditing, Basic principles and processes of auditing. Planning, conduct and control of an audit. Sampling in Auditing. Audit report

Unit 2          Audit of financial statements: Audit of payments, receipts, sales, purchase, personal ledger, fixed assets, investments, other assets and miscellaneous expenditure, capital and reserves, liabilities, and other issues

Unit 3          Audit of companies. Special aspects of audit of different kind of institutions, audit of incomplete records, introduction to government audit

Suggested Readings

                        Gupta Kamal,  Fundamentals of Auditing  

Bba6031     Corporate Accounting

Unit 1          Issue of shares and forfeiture of shares, issue and redemption of redeemable preference shares and debentures, divisible profits and final accounts, Issue, Forfeiture, and Re-issue of Shares; Redemption of preference shares; issue and redemption of debentures, Final accounts; Excluding computation of managerial remunerial remuneration, and disposal of profit.

Unit 2          Amalgamation, absorption and reconstruction of companies and their accounting implication, Valuation of Goodwill and Shares, Accounting For Amalgamation of Companies as per Indian Accounting Standard 14; Accounting for internal reconstruction – excluding inter – company holding and reconstruction schemes

Unit 3          Consolidated Balance Sheet of holding companies with one subsidiary only, Statement of Changes in Financial Position – on cash basis and working capital basis; Familiarity with Indian Accounting Standard 3

Suggested Readings

                        Shukla and Grewal, Advanced Accounts

                   Gupta R.V. Advanced Accounts

 

Group 2      Tourism Management

Bba6012     Tourism Industry

Unit 1          The conceptual framework of tourist. Tourism, Definition of tourism, tourists – its types, an ancient phenomenon, account of famous travelers, Pleasure travel, religion as motivator, the origin of concept of the annual holiday. Industrial revolution and the development of the Travel, linkages and interdependence between domestic and international tourists, Basic – components of tourism. Elements of Tourism,

Motivation for travel:  basic travel motivations Sociology of tourism.

Geographical components of tourism, Social significance of travel, Evolution of demand, demand creation methodology.

Unit 2          Factors influencing the growth of tourism, availability of resources for the tourism development

Financial feasibility of tourism: cost benefit analysis, employment generation, foreign exchange earnings, regional, national, global, integration, regional development, patronage to local handicraft, art and culture, development of human relations. Manila Declaration on world Tourism, the Tourism multiplier effect.

Unit 3          Tourism in India, a land for all seasons Development of tourism industry in India; the Sargeant committee; tourist information offices in India and their role. Growth of tourism since independence in terms of trends in world tourist arrivals, world tourism earnings

Tourism as an industry, tourism as a system. Managerial aspects of tourism industry; financial, personal, promotional and basic management aspects

Suggested Readings

Seth, Parn Nath “Successful Tourism planings and Management (cross section Publications).

Kaul, R. N., “Dynamics of Tourism” – A Trilogy (sterling), New Delhi.

Anand, M.M., “ Tourism and Hotel Industry in India “, (prentice Hall of India), New Delhi.

 

Bba6022     Tourism Products of India

Unit 1          Tourism Product: Conceptual meaning of tourism products, why it is different from other types of consumer products?, Elements and characteristic of Tourism Products, Tourism Production systems, Typology of Tourism products. Organization and Management of specialized fairs and festivals, future planning and prospects

Unit 2          Background, Natural Attraction:  Jim Corbett Tiger Resort, Bharatpur Bird Sanctuary, Kanha National Park and Sundarban Biosphere Reserve, Sea beaches (Goa and Kerala) man made attraction Tourism, circuit, Buddhist circuit, Desert Circuit, Golden Triangle, forts and palaces of Jaipur, Taj Mahal, Red Fort Socio Cultural Attraction.

Unit 3          Classification of hotels: types of hotels, food plans National and International Hotel choice of India and emergence of Heritage Hotels

Suggested readings

Brasham AL and Brown Percy : The wonder that was India

Craven RC: A concise History of Indian Arts

Khokar M:  Splendors if Indian Dance

 

Bba6032     Travel Agency and Tour Operations

Unit 1          History and growth of travel agency business, emergence of Thomas Cook and American Express, Emergence of Travel intermediaries, Indian travel agents and tour operators – an overview, Definition of travel agent and tour operator; differentiation, interrelationship to TA/TO and principles of present business trends and future prospects, problems and issues.

                   How to set up travel agency /tour operations business

*           Market research, sources of funding, comparative study of various types of organization proprietorship, partnership, private limited and limited.

*           Govt. rules for getting approval

*           IATA rules, regulation for accreditation

*           Documentation

*           Sources of earning; commissions, service charges etc.

*           Entrepreneurship for travel, tourism and hospitality trade; problems of Entrepreneurship in travel trade.

Unit 2          Itinerary preparation, important consideration for preparing itinerary, costing, packing and promotion, Tourism bills of rights, tourism code, Manila declaration, Acapulco document, International conventions: Warsaw convention 1924, Chicago convention 1944, Brussels convention 1961, Berlin convention 1961 and 1966, International convention on travel contract, Brussels 1970, Athens convention 1974, Helsinki accord 1976, The IATA general conditions of carriage (passenger and baggage)

Unit 3          Consumer protection law 1986 and MRTP act applicable to the tourist as consumers, Master key on customer care and master key proposed by WATA for travel agency. Client’s complaints Handlings, Consumer protection law 1986 and MRTP act applicable to tourist as consumers.

                   Master key on customer cares and master key proposed by WATA for travel agency. Client’s complaints Handling.

Suggested Readings

                        J M S Negi, Travel Agency and Tour Operation, Concepts and Principles

                   D L Foster, The Business of Travel Agency Operations Management

Group 3      Banking and Insurance

Bba6013     Indian Banking System

Unit 1          Indian Backing System: structure, organization of banks; Reserve Bank of India; Apex banking institution; Commercial banks; Regional rural banks; Co-operative banks; Development banks, State Bank of India; Brief history, Objectives, Functions, Structure and organization, working and progress

Unit 2          Banking Regulation Act 1949: History; Social control; Banking Regulation Act as applicable to banking companies and public sector banks: Banking Regulation Act as applicable to Co-operative banks. Reserve bank of India: Objectives; Organization; functions and their effectiveness

Unit 3          Regional Rural and Co-operative Banks in India; Functions; Role of regional rural and cooperative banks in rural India; Progress and performance

Suggested Readings

                  To be suggested by the instructor

Bba6023    Insurance Management

Unit 1         Introducing: Saving and investment schemes like shares, units, capitals, markets, mutual funds etc. vis-à-vis insurance; Tax benefits under insurance policies; life cycle needs – including solutions, matching of customer needs and requirements to a available products; Comparison between different products offered vis-à-vis chargeable premium and coverage

Unit 2         Computation of Premiums/Bonuses; premium calculation – including rebates, mode rebate, large-sum assured policies ‘rebate; Extra premium; under premiums; Computation of benefits; Surrender value; Paid-up value.

                  Insurance Documents; Insurance documents, including proposal forms and other relevant forms; First premium receipt/renewal premium receipt; policy contract; Endorsement; Renewal notice/bonus notices; other insurance document related to receipt

Unit 3         Life insurance products: Traditional Unit Linked Policies; Individual and Group Policies; with – profit policies; Different types of insurance products – Whole life products, interest sensitive products, terms-assurance annuities; Endowment; Assurance, Options and Guarantees, Group Insurance and pension Plans, Health Related insurance

Suggested Readings

                  To be suggested by the instructor

Bba6033    Commercial Bank Management

Unit 1         Principles of banking; Definition of bank; Creation of money; Present structure of commercial banking system in India; Brief history; functions; Working during 1947-1990 and thereafter, Management Principle in banks; Managerial functions in banks; Hierarchy individual and group behavior; Management of personnel – functions of manager, inspector, local advisory committee

Unit 2         Recruitment; Selection; Training; Promotion; Control of staff, Management of Deposits and Advances; Deposit mobilization; Classification and nature of deposit accounts; Advances; Lending practice; Types of advances; Principles of sound bank lending; Preparation of reports; Credit plans; Planning customers; Limits of credit; Security.

Unit 3         Investment Management: Nature of Bank investment; Liquidity and profitability; Preparation of Cheques; Bills; Endorsement; Government securities; Documents of title to goods railways receipt; Bill of lading; Book debts; Securities- government and commercial, Management of Finance; Bank accounts; Records; Reports; Statement of advances; Evaluation of loan applications; Profit and loss account; Balance sheet and statutory reports regarding cash revenue

Suggested Readings

                  To be suggested by the instructor

 

Group 4     E – business

Bba6014    Internet and WWW

Unit 1         Internet: Evolution, Protocols, Interface concepts, Internet, Extranet, Growth of Internet, ISP, Types of connections, URLs, IP Addresses, Portals, Applications. E-mail –concepts & its working, POP and web based mail, CC, BCC, Attachment and other features Mailing lists, Free mail services

Unit 2         HTML – concepts of Hypertext, Versions of HTML, Elements of HTML, syntax, Head and Body sections, Building HTML documents, Inserting texts, Images, Hyperlinks, Backgrounds and color controls, Different HTML tags, Table Layout and presentation, Use of font size and attributes.

Unit 3         JavaScript – Validations, Active Server Page, How to host a web- site. FTP, Telnet, Client Server Architecture, Telnet Concepts Search Engines, Voice and Text Chat, Networks – security and Firewalls-Client server Network Security Threads, Firewalls and Network Security, Data Message Security, Encrypted Documents

Suggested Readings

                  To be suggested by the instructor

Bba6024    Essentials of E-commerce

Unit 1         E-commerce concepts, Electronic Commerce frame work: Architectural frame work of Electronic commerce, Electronic Date Interchange(EDI), EDI Applications in business, VAN, Technical requirement for DEI, EDI Security, EDI standards, Document management and Digital libraries, Consumer oriented Applications, Mercantile Process Models, mercantile models from the consumer perspective, and mercantile model from Merchant’s perspective

Unit 2         Types of Electronic Payment Systems, Digital token based electronic payment systems, Smart card and electronic payment systems, Electronic payment and security issues and measures. Designing Electronic Payment systems, Security issues in e-commerce, Threats, Breach, Avoidance, detection, Recovery, Digital signature, Authentication, Cryptography, Firewall and Proxy servers

Unit 3         Legal issues of e-commerce, Intra-organizational electronic commerce, the corporate digital Library, Consumer Search and resource discovery, Broadband and telecommunications, Mobile and Wireless computing.

Suggested Readings

To be suggested by the instructor

Bba6034     Principles of E-marketing

Unit 1          Marketing on the net: conceptual foundation of net marketing, market opportunity, managing in the e commerce world. Business models B2B, B2C and C2C

Unit 2          Understanding internet consumer: B2C internet marketing; shopping agents and consumer behaviour, internet marketing communication; B2B internet marketing

Unit 3          Customer relationship development, Developing and managing effective web sites, Customer service and support in web space

Suggested Readings

                   Chaston, E Marketing Strategy, TMI

                   Paul S Richardson Internet Marketing, TMI

Mary Lou Eisenmann, Internet Marketing, TMI

 

Group 5      International Business

Bba6015     International Business Management

Unit 1          International Business: Nature, theories and competitive advantage, Mode of entering overseas market: Direct exporting, indirect exports; counter trade, licensing, sub-contracting, and joint ventures; Planning; Planning international marketing operations; Product policies; Distribution channels

Unit2           Pricing decisions; Promotion and Trade fairs, Advertising and Publicity, Process and Techniques; International marketing process and techniques; EPRG framework Organization and control of international Marketing operations; International tendering; Procurement for exports; Export information system

Unit 3          International accounting, International finance and foreign exchange, International financial institutions and liquidity, International production and logistics management, International Human Resources Management

Suggested Readings

                        Jain Subhash C., International Marketing Management, CBS Publishers and Distributors, New Delhi

IIFT: Case in International Marketing – Indian Experience, New Delhi

Sindhwani, The Global Business Game, McMillan India Ltd. New Delhi

 

Bba6025     Export-Import Documentation

Unit 1          pre shipment and post shipment Export documentation, Foreign exchange regulation, Concepts and procedures of ISO 9000:2000 series and other internationally accepted quality certificates, Quality control and pre-shipment inspection, Export trade control, Marine insurance and commercial practice

Unit 2          General excise clearance, Custom clearance, Role of clearing and forwarding agents, Shipment of export cargo, Export credit, Import credit guarantee and policies, Forward exchange cover, Finance for export on deferred payment terms, Duty Drawback, Export facilities and incentives, Import licensing policy, actual user licensing Replenishment licensing, Import-export Pass Book, Capital goods licensing, Export houses and trading houses

Unit 3          Export by parcel and by air, GSP certificate of origin, Customs clearance of Import cargo, Documents prescribed by importing countries, Standardized export documents, Packaging, Managing the risks, Foreign Exchange budgeting, Import procurement method, Import financing, Purchases contract, Import under counter – trade, Monitoring and follow – up of import contracts

Suggested Readings

                        Cherian and Parab, Export Marketing, Himalaya Publishing House, New Delhi

                   Government of India, Handbook of procedures, Import and Export Promotion New Delhi

                   Export – Import Manual, NABHI Publications, New Delhi

 

Bba6035     International Business Environment

Unit 1          International Business environment, Balance of payment, Economic development and foreign trade, Globalization, Multi National Corporations (MNC), international trade policies, regional economic groupings, WTO, Bilateralism v/s multilateralism. Major trading blocks ASEN, EU, NAFTA etc.

Unit 2          Commodity agreements and commodity markets, international Economic Co-operation, Foreign investment, foreign aid, technology transfer and international trade, economic co-operations among developing countries international trade in services, international migration of skilled and unskilled level, cultural dynamics

 

Unit3           India’s foreign trade role of state trading in India foreign trade, export oriented units (EOU), Exports of projects and consultancy services, free trades zones (FTZ) in India, role of international transport in India’s foreign trade, foreign collaboration and joint venture abroad, major export – import financing institutions in India .use and importance of internet in export and imports.

Suggested Readings

Mithani D.M. International Economics. Theory and practice, Himalaya Publications House

Bahtia M.C. international business with Asian countries, Deep and Deep Publications Ltd., NEW Delhi.

Keegan Warren J.  International marketing, prentice hall of India LTD New Delhi

 

 

Group 6      Hospitality Management

Bba6016     Food and Beverage Management

Unit 1          Alcoholic and non Alcoholic Beverages. Tea Coffee. Juice, Mocks tails etc., Wines, Wine Regions and Grape varieties used in making wine, Spirits., Types and their distillation.  Liqueurs and their types. Beer top and bottom fermentation Cocktails.

 

Unit 2          Larder – organization and layout; Hors -d’ceuvre, Salads, Sandwiches and Canapes. Fish-classification, scaling, cleaning, preparation, basic cuts and its storage; cuts of Beef lamb Mutton and pork, its uses and weights; Poultry and Game-classification, preparation, dressing and cuts of poultry, Furred and Feathered game, preparation and cuts.

Unit 3          Commodities-Cereals and Pulses, Fresh Fruits and Vegetables-Classification and uses, Milk and Dairy products, Herbs, Spices and Condiments, Tea, Coffee and coco.

Suggested Readings

To be suggested by the instructor

 

Bba6026     Accommodation Operations Management

Unit 1          Interior Decoration- Objectives and principles of Designs, Colours and colour Harmonies, Flower arrangements, Soft Furnishing – Curtains, Cushions Bedspreads etc., Floor Furnishings- floor Coverings

Unit 2          Guest Departure procedure, Handling Credit cards, Travelers Cheque, Travel Agents and Airline Vouchers, Foreign Exchange regulations for payment by Foreigners and NRI’s, Handling Guest Valuables and Lost and Found, Bell Desk Paging procedure, Handling Guest baggage, Coordination with Reception, Miscellaneous

Unit 3          Introduction- Need for uniform Hotel accountancy system, Visitor Tabular Ledger and Guest Weekly bill, Types of ledgers used in hotels, NCR billing machines and its uses and introduction to computerized accounting system; Night Auditor’s duties and responsibility and night audit reports

Suggested Readings

                        To be suggested by the instructor

 

 

Bba6036     Hygiene and Nutrition

Unit 1          Introduction- Role and Importance of hygiene, Personal hygiene and protective clothing, First Aid and treatment of cuts, wounds and burns and care of premises and Equipment. Food Storage – Techniques of correct storage, Storage of different commodities and Precautions to be taken by food handlers.

Unit 2          Introduction- Role and Importance of hygiene, Personal hygiene and protective clothing, First Aid and treatment of cuts, wounds and burns and care of premises and Equipment.

Food Storage – Techniques of correct storage, Storage of different commodities and Precautions to be taken by food handlers.

Unit 3          Minerals and Vitamins- Definition, Classification, Functions, Sources, Daily Allowances, Deficiency and Excess; Special Diets for Heart Patient, Diabetic Patient, over weight, under weight and Hypertension Patient

Suggested Reading

To be suggested by the instructor

 

 

Group 7      Hospital Management

Bba6017     Healthcare and Hospital Management

Unit 1          Components in Healthcare, Introduction- Hospitals; A conceptual framework, Types of Hospitals, Emerging trends in Medicare

Unit 2          Marketing Medicare, thrust areas for marketing, Justification for marketing Medicare, thrust areas for marketing Medicare services

Unit 3          Marketing mix for hospitals; Product Mix, Promotion mix, Price mix, Place mix, Strategic marketing for hospitals

Suggested Reading

To be suggested by the instructor

Bba6027     Marketing of Hospital Services

Unit 1          Need, target group, available services in surrounding area, segmentation location, proximity to customers, need for camps & outreach programmes branches.

Unit 2          Medical care as a service product, Nature of services offered, quality, rates, competition, value addition, customer satisfaction.

Unit 3          Promotion, Awareness, Publicity, Packaging, Networking with related organization, Fair & Mal-practices.

Suggested Reading

To be suggested by the instructor

 

Bba6037     Financial Management in Hospitals

Unit 1          Costing investment on building, equipment (medical and non medical), furniture, fixtures, ambience, facilities, electricity, water, overheads.

Unit 2          Recurring expenditure, Salaries, Honorarium Conveyance, Perquisites. Electric and Water charges, Leave encashment

Unit 3          Economics of a hospital returns on investment, depreciation, up gradation, expansion, rate structure, value for money

Suggested Reading

To be suggested by the instructor

 

Bba604       Business Simulation

This course shall comprise of list of practical exercises to be conducted all round the year in the institute and field. The suggestive list of practical exercises shall be provided by the office of Dean, Faculty of Management Studies, Maharshi Dayanand Saraswati University, Ajmer.

Bba605       Summer Training and Viva-Voce

Students is expected to learn on-the-job by way of association with a business organization. The student will undergo a part-time on-job-training under the close supervision of a supervisor in the business organization. This training should help him develop a perspective of whole some management of business activities. This would enable him to appreciate the importance of different business activities and see how different business activities are interrelated. He will have to submit a report on the organization he has under gone training and make a presentation before a panel of experts. There are 25 points for report, 25 points for presentation and 50 points for Viva- Voce.

 

 

 

ENVIRONMENTAL STUDIES

Compulsory in 1 year for all streams at undergraduate level

Scheme of examination

Time: 3Hrs                                         Min                                                      Max. Marks

Theory                                                36                                                        100

The question paper of Environmental Studies will be objective type multiple choice questions. There will be 100 questions of 1 marks each. The candidates  are required to fill up right answer (A/B/C/D) in the OMR sheet provided along with the question booklet.

Note:

  1. The marks secured in this paper shall not be counted in awarding the division to a candidate.
  2. The candidate have to clear compulsory paper in three chances.
  3. Non appearing or absent in the examination of compulsory paper will be counted a chance.

 

 

CORE MODULE SYLLABUS FOR ENVIROMENTAL STUDIES FOR UNDERGRADUATE COURSES OF ALL BRANCHES OF HIGHER EDUCATION

Unit 1                   The Multidisciplinary nature of environmental studies

Definition, scope and importance

Need for public awareness.

Unit 2                   Natural Resources:

Renewable and non-renewable resources:

Ø      Natural resources and associated problems.

a)    Forest resources: Use and over-exploitation, deforestation, case studies. Timber extraction , mining, dams and their effects on forests and tribal people.

b)    Water resources: Use and over-utilization of surface and groundwater, floods, drought, conflicts over water, dams-benefits and problems.

c)     Mineral resources: Use and exploitation environmental effects of extracting and using mineral resources , case studies.

d)    Food resources : World food problems, changes caused by agriculture, fertilizer-pesticide problems water logging, salinity, case studies.

e)    Energy resources: Growing energy needs, renewable and nonrenewable energy sources, use of alternate energy sources, case studies.

f)       Land resources: Land as a resource, Land degradation, man induced Landslides, soil erosion and desertification.

Ø      Role of an individual in conservation of natural resources.

Ø      Equitable use of resources for sustainable lifestyles.

 

Unit 3                   Ecosystems

Ø      Concept of an ecosystem

Ø      Structure and function of an ecosystem

Ø      Producers, consumers and decomposers

Ø      Energy flow in the ecosystem

Ø      Ecological succession

Ø      Food chains, food webs and ecological pyramids

Ø      Introduction, types, characteristic features, structure and function of the following ecosystem:

o       Forest ecosystem

o       Grassland ecosystem

o       Desert ecosystem

o       Aquatic ecosystem(ponds, streams, lakes, rivers, oceans, estuaries)

 

 

Unit 4                   Biodiversity and its conservation

Ø      Introduction – Definition : genetic, species and ecosystem diversity.

Ø      Biogeographical classification of India

Ø      Value of biodiversity: consumptive use. Productive use, social, ethical, aesthetic and option values

Ø      Biodiversity at global, National and local levels.

Ø      India as a mega-diversity nation

Ø      Hot-spot of diversity

Ø      Threats to biodiversity: habitat loss, poaching of wildlife, man-wildlife conflicts

Ø      Endangered and endemic species of India

Ø      Conservation of biodiversity: In-situ and Ex-situ conservation of biodiversity

 

Unit 5                   Environmental Pollution

            Definition

Ø      Causes, effects and control measures of :-

o       Air pollution

o       Water pollution

o       Soil pollution

o       Marine pollution

o       Noise pollution

o       Thermal pollution

o       Nuclear pollution

Ø      Solid waste Management: Causes, effect and control measures of urban and industrial wastes.

Ø      Role of an individual in prevention of pollution

Ø      Pollution case studies.

Ø      Disaster management:  floods, earthquake, cyclone and landslides.

 

 

Unit 6                   Social Issues and the Environmental

Ø      From Unsustainable to Sustainable development

Ø      Urban problems related tom energy

Ø      Water conservation, rain water harvesting, watershed management

Ø      Resettlement and rehabilitation of people; its problems and concerns. Case studies

Ø      Environmental ethics: Issues and possible solutions.

Ø      Climate change, global warming, acid rain, ozone layer depletion, nuclear accidents and holocaust. Case studies.

Ø      Wasteland reclamation.

Ø      Consumerism and waste products.

Ø      Environmental Protection Act.

Ø      Air (Prevention and control of pollution) Act

Ø      Water (Prevention and control of pollution) Act

Ø      Wilde life Protection Act.

Ø      Forest Conservation Act.

Ø      Issues involved in enforcement of environmental legislation.

Ø      Public Awareness.

 

Unit 7                   Human Population and the Environment

Ø      Population growth, variation among nations.

Ø      Population explosion-Family Welfare Programme

Ø      Environmental and human health.

Ø      Human Rights.

Ø      Value Education.

Ø      HIV/ AIDS.

Ø      Women and child Welfare.

Ø      Role of Information Technology in Environment and human health.

Ø      Case studies.

 

Unit 8                   Field Work

Ø      Visit to a local area to document environmental assets- river/ forest/ grasslands/ hill / mountain.

Ø      Visit to local site- Urban /Rural/ Industrial / Agricultural.

Ø      Study of common plants, insects, birds.

Ø      Study of simple ecosystems- pond, river, hill slope, etc.